Sheraton Santo Domingo Hotel | Hotel in Santo Domingo

| 9.0 (1002 Reviews) |  1 Bathroom
Gascue Hotel | Sheraton Santo Domingo Hotel

Hotel in Gascue, Santo Domingo

This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Sheraton Santo Domingo Hotel offers 248 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 42-inch plasma televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.


An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool or health club without adult supervision.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Hair dryer
  • Rainfall showerhead
  • Toilet paper
  • Bathtub or shower
  • Toothbrush and toothpaste (on request)
  • Towels
  • Private bathroom
  • Shampoo
  • Designer toiletries
Bedroom
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding
  • Individually furnished
  • Mobile key entry
  • Desk chair
  • Soundproofing
  • Laptop-friendly workspace
  • Window screens
  • Laptop-compatible safe
  • Recycling
  • Slippers
  • Electrical adapters/chargers
  • Desk
  • Connecting rooms available
  • Iron/ironing board
  • LED light bulbs
  • Water-efficient showers only
  • Energy-saving switches
  • Phone
Breakfast
  • 1 poolside bar and 1 bar
  • Room service available
  • Buffet breakfast available for a fee daily 6 AM–11 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea maker
  • Mini-fridge
  • Minibar
  • Free bottled water
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free valet parking on site
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Limited onsite parking
Accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchairs available on site
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness center
  • Braille signage
  • Wheelchair-accessible pool
  • Area rugs in room
  • Low-height view port in door
  • Wheelchair-accessible concierge desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Wheelchair-accessible business center
  • Low-height door lock
  • Lever door handles
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible registration desk
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Valet for wheelchair-equipped vehicle
Activities
  • Beach access
  • Sauna
  • Shopping
  • Outdoor pool
  • Full-service spa
  • Steam room
  • Fitness center
  • Hot tub
Entertainment
  • Cable channels
  • Pay movies
  • 42-inch plasma TV
General
  • Meeting rooms - 13
  • Conference center (5355 square feet of space)
  • Business center
  • Front-desk safe
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Ballroom
  • Free newspapers in lobby
  • French
  • English
  • Spanish
  • Vegetarian dining options
  • Biodegradable drinking straws
  • No plastic drinking straws
  • Comprehensive recycling policy
  • At least 80% lighting from LEDs
  • TV in lobby
  • Biodegradable coffee stirrers
  • Rooftop garden
  • No plastic coffee stirrers
  • Smoke-free property
  • Double-glazed windows
Guest Services
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Mini-fridge
  • Soundproofed rooms
  • Snack bar/deli
  • 24-hour front desk
  • Luggage storage
  • Dry cleaning service
  • Laundry facilities
  • Concierge services
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services
  • Porter/bellhop
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: WiFi (USD 12 per night)
Outdoors
  • Terrace
  • Garden
  • Pool umbrellas
  • BBQ grill(s)
  • Pool sun loungers
Spa
  • Sauna
  • Massage - deep-tissue
  • Reflexology
  • Aromatherapy
  • Spa open daily
  • Steam room
  • Massage/treatment rooms
  • Facials
  • Treatment room
  • Body scrubs

Policies

Check-in
Check-in time starts at 3 pm contactless check-in available early check-in fee: usd 50 early check-in subject to availability express check-in available
Check-out
Check-out before noon contactless check-out available express check-out available late check-out fee: usd 50 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 3 years old and younger stay free when using existing bedding. free cribs (infant beds)!
Payment Policy
Fee for in-room wireless internet: usd 12 per night (rates may vary) airport shuttle fee: usd 45 per vehicle (one-way, maximum occupancy 2) pet fee: usd 25.6 per pet (varies based on length of stay) plus usd 38.4 one-time cleaning fee service animals are exempt from fees early check-in fee: usd 50 (subject to availability) late check-out fee: usd 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 40 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 25.6 per pet (varies based on length of stay), plus a one-time cleaning fee of usd 38.4 pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jorge
Mar 14, 2026 11:34:20 PM
Review Score:   6
Summary: Hotel restaurant food not the greatest, and very pricey, Dinner twice at hotel for two sandwiches and some local food for expended US$180.00 That didn’t include any alcohol. Room are oaky may need bath upgrade, carpet stains in room. Didn’t replaced towels ever, they just fold the towel and put it back. I be believe for the room and food I give the Hotel a 5 1-10, last day there no water to shower and no one told us about it until I was about to take a show, no urgency to results such a issue. Won’t stay there again.
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 King Bed, Ocean View
Room Size: 355 square feet m2
1 King Bed
Room, 1 King Bed, Ocean View

General

Number of bedrooms - 1, Pets not allowed, Square feet - 355, Grab bar - near toilet, Wheelchair accessible, Bed count minimum 1, Ocean view, Bed count maximum 1, Square meters - 33, Accessible bathtub, Ping - 10
Room, 2 Queen Beds, Ocean View
Room Size: 355 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Ocean View

General

Number of bedrooms - 1, Pets not allowed, Square feet - 355, Extra bed count 0, Ocean view, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Club Room, 1 King Bed, Ocean View
Room Size: 355 square feet m2
1 King Bed
Club Room, 1 King Bed, Ocean View

General

Bathrobes, Turndown service, Number of bedrooms - 1, Pets not allowed, Location - top floor, Square feet - 355, Bed count minimum 1, Ocean view, Bed count maximum 1, Square meters - 33, Ping - 10
Club Room, 2 Queen Beds, Ocean View
Room Size: 355 square feet m2
2 Queen Beds
Club Room, 2 Queen Beds, Ocean View

General

Bathrobes, Turndown service, Number of bedrooms - 1, Pets not allowed, Location - top floor, Square feet - 355, Ocean view, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Junior Suite, 1 Bedroom
Room Size: 431 square feet m2
1 Queen Bed
Junior Suite, 1 Bedroom

General

Number of living rooms 0, Bathrobes, Square meters - 40, Pool view, Number of bedrooms - 0, Turndown service, Ping - 12, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Square feet - 431
Junior Suite, 1 Bedroom, Balcony
Room Size: 431 square feet m2
1 King Bed
Junior Suite, 1 Bedroom, Balcony

General

Bathrobes, Square meters - 40, Pool view, Turndown service, Number of bedrooms - 1, Ping - 12, Pets not allowed, Balcony, Bed count minimum 1, Bed count maximum 1, Square feet - 431
Club Suite, 1 Bedroom
Room Size: 786 square feet m2
1 Queen Bed
Club Suite, 1 Bedroom

General

Bathrobes, Square feet - 786, Dining table, Square meters - 73, Turndown service, Number of bedrooms - 1, Ping - 22, Sofa bed, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Club Suite, 1 Bedroom, Balcony
Room Size: 786 square feet m2
1 King Bed
Club Suite, 1 Bedroom, Balcony

General

Square feet - 786, Dining table, Number of bedrooms - 1, Ping - 22, Sofa bed, Pets not allowed, Extra bed count 1, Bathrobes, Balcony or patio, Square meters - 73, Turndown service, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 1 Queen Bed
Room Size: 280 square feet m2
1 Queen Bed
Room, 1 Queen Bed

General

Ping - 8, Pet-friendly room, Location - ground floor, Square feet - 280, Number of bedrooms - 1, Square meters - 26, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Partial Ocean View
Room Size: 355 square feet m2
1 King Bed
Room, 1 King Bed, Partial Ocean View

General

Pet-friendly room, Number of bedrooms - 1, Partial ocean view, Grab bar - in bathtub, Square feet - 355, Grab bar - near toilet, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Square meters - 33, Accessible bathtub, Ping - 10
Room, 2 Queen Beds, Partial Ocean View
Room Size: 355 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Partial Ocean View

General

Pet-friendly room, Number of bedrooms - 1, Partial ocean view, Square feet - 355, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2

FAQ's

Is this Sheraton Santo Domingo Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Santo Domingo Hotel?

Check-in time for Sheraton Santo Domingo Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Santo Domingo Hotel have a swimming pool?

Yes, this Sheraton Santo Domingo Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Santo Domingo Hotel?

Best-rates for the Sheraton Santo Domingo Hotel starts from $150 per night with includes Restaurant, Bar, Parking, TV, Balcony/Terrace, Security/Safety, Business Services, Bedding/Linens, Air Conditioner, Wheelchair Accessible, Accessibility, Spa, Guest Services, Breakfast, Barbecue/Outdoor Cooking, Hot Tub, Pool, Wellness Facilities, Entertainment, Internet, Toiletries, Child Friendly, Kitchen, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Santo Domingo Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Santo Domingo Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Santo Domingo Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Santo Domingo Hotel?

Based on the information reported by the owner or manager, the Sheraton Santo Domingo Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Santo Domingo Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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